Terms and Conditions
All sales are final.
No refunds are given where part or fuill payments are made towards an agreed project.
All code remains the property of vincejaeger.com and must be hosted on our servers only unless explicitly agreed in advance.
No access to code is given unless explicitly agreed in advance.
Full copyright of the features and functions of the front-end and back-end for each for all sites remains the property of vincejaeger.com unless explicitly agreed in advance.
CMS bespoke branded projects are based on the current structure unless agreed in advance as a bespoke structure as opposed to bespoke branding.
Any unpaid outstanding invoices could result in suspension of any customer related service supplied.
We reserve the right to cancel hosting at anytime giving fourteen days notice, unless cancelled or removed for reasons of abuse of service; any hosting that has not been removed or cancelled through abuse will be refunded within fourteen days for anything paid in advance.
We take no responsibility whatsoever for any financial loss to the site owner or anyone using their website.
It is the domain holder's responsibility to track bugs, downtime or any coding fault — all uptime, features and functions should be checked regularly by the domain holder.
We take no responsibility for accuracy or legality of the website content — this is the responsibility of the domain holder.
Contact forms must be checked regularly by the domain holder.
Back-ups of sites on our servers are made regularly, but this is not guaranteed; domain holders should arrange with us in advance for individual backups prior to a live website launch.
Where projects are cancelled before completion, the owners are still liable for the full agreed balance.
Where hosting is overdue and sites are suspended, a charge of £50 per site will be made to put each site live. If the site has been deleted or is scheduled for deletion, then a further £50 is charged. There is no guarantee that a deleted site can be restored from backups.
Hosting overdue for more than 14 days may result in total deletion of the site with no backup of content.
Hosting charges vary from year to year dependant on server costs and demand but we generally offer our best deals when accounts are settled in advance of the renewal date
LMS hosting contracts not cancelled within contract time, will be liable for a £500 cancellation charge, plus a pro-rata usage at £19 per week.
Full payment is required before the release of a script (if release is agreed in advance) or before a site is set live.
We have no affiliation or connection with Google or any other search engine; we therefore make no guarantee whether or not sites get indexed or how high up they are ranked. SEO is undertaken at the risk of the client, where we take no responsibility for any lowering in rank, or removal from any serach engine listing due to SEO we provide for a client.
Credit card payments are subject to a fee of 3.4% per transaction.
Quotes are valid for 14 days.
We reserve the right to change our terms without prior notice.
Email marketing packages have no guarantee on results, conversion, or inboxing etc. We take no responsibility for any legal issues that may arrise from lead generation or mailings. Email marketing software solutions are provided strictly for use by the company to which the licence is granted, unless otherwise agreed in advance.